To generate profitable growth, many healthcare systems are building a service line strategy into their plans. These are expected to be growth platforms, driving increased patient volume, market share, and superior margins. To meet these expectations, service lines have to raise the ante and bring a better product to the market.

That requires a new approach that reliably delivers measurable, superior outcomes that matter to patients for less. This has several implications:

• Quality and outcome metrics should reflect what matters to patients, not just traditional mortality and morbidity metrics.
• Efficiency and appropriate utilization of resources need to be designed into your care model.
• A “product P&L” and financial model should be in place at service line start-up to support profitable revenue growth.

Numerof provides comprehensive services to support development and implementation of growth strategies at the system, hospital, and service line level that are tailored to your unique situation. We can help you align key stakeholders and critical processes for accountability, managing cost and quality, and commercialization to achieve your market objectives. Service line organization offers real potential for delivering superior value in a market where value is the differentiator. We can help you do it right.