Over the years most delivery organizations have had some kind of cost management activity in place but have not managed to bend the cost curve.  Senior Consultant Jill Sackman, D.V.M., Ph.D. and Business Analyst Levi Citrin, J.D., discuss the process for making sense of and controlling cost and quality variation in Cracking Down on Cost Outliers, published in the March issue of HFM Magazine.

Illustrated with the case study of an inpatient surgical procedure, Jill and Levi provide guidance for healthcare delivery organizations on a step-by-step approach to managing cost outliers.