November 3, 2018

Managing Partner Michael Abrams spoke with Modern Healthcare on health literacy in hospitals.

“When hospitals were being paid to fix their mistakes, the lack of health literacy was a profit generator… hospitals did not, by and large, own the issue.”

“This is a cultural thing, and cultures change slowly,” Abrams said. “It’s a process that takes time.”

Read the full article at Modern Healthcare: Industry slow to improve patient health literacy