Consumers’ dissatisfaction with our current healthcare system has existed for years, yet we still hope and pray it gets better.

Instead of waiting for the industry to fix itself, some employers—whose health plans allow most Americans to afford healthcare services—have taken matters into their own hands. They’ve chosen to dedicate substantial time, money and resources to uncover which providers have the highest-value health outcomes. And considering how opaque and user-unfriendly the industry is, the vast majority of American employers, especially small ones, haven’t taken on such an effort.

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