News and Insights

Demands for Greater Transparency

Transparency, Transformation and Trust

Trustee Magazine

Neither a hard-earned reputation nor brand equity purchased with expensive advertising are enough to maintain consumers’ trust. Increasingly, for non-emergent care, consumers want to know how much a procedure will cost, and they want to compare providers’ quality, safety and outcomes records. They want transparency, with essential information provided in…

Making the Transition from Volume to Value

AHA’s Center for Healthcare Governance

With healthcare costs now claiming nearly 20% of GDP and quality lagging behind benchmarks, the urgent need to ensure better care at lower cost is increasingly plain to healthcare leadership. Providers at all levels need to begin the shift from a volume-based model to a value-based one that offers the…

Transparency in Healthcare: Coming to Your Hospital Soon!

H&HN

In August, 2013, Priority Health claimed the title of first health plan in Michigan to publish specific, regionalized health care costs and quality information by procedure, facility and physician.  The company launched this tool so plan members could review and compare prices and quality for more than 300 of the…

Rethinking Customers and Products

As the financial dynamics of the healthcare industry have become increasingly challenging, much of the healthcare insurance industry has defined its strategic response as doing what it’s always done, but for less. Insurers have gotten tougher in negotiations with providers and employers in order to pay for less. And repeated…

A Market-Based Model for Healthcare

Trustee Magazine

In the fury of the healthcare debate most people have come to realize that we spend a lot of money on healthcare in this country, and in many ways, we aren’t getting our money’s worth. “Better health outcomes at lower cost” has become the common theme for efforts to reform…

Making the Most of Instability

Numerof Brief

These are unsettling times. Confronted with unsustainable costs and tens of millions without health insurance, our national debate over healthcare reform continues despite the passage of the Patient Protection and Affordable Care Act (PPACA) in March 2010. While virtually all stakeholders agree with the overall objective of reform — achieving…