News and Insights

Demands for Greater Transparency

Six Actions to Prepare for a Transparent World


Greater transparency is coming to the healthcare delivery industry. The current spotlight is on the new (and controversial) overall hospital quality ratings from the Centers for Medicare and Medicaid Services (CMS) – but the introduction of this rating system isn’t just a passing fad, it’s a sign of the times.…

Hospital Star Ratings Show Patients, Providers That Not All Care Is Equal


It’s not as user-friendly as Consumer Reports, but the Centers for Medicare & Medicaid Services’ overall star rating system represents progress in getting data into the hands of health care consumers. And despite some methodological shortcomings, it puts providers on their toes, which is a good thing. On July 27,…

Star Ratings Delayed, But Need for Transparency Remains


Hospital industry lobbyists earned their money recently when the Obama administration bowed to Congressional pressure and delayed the release of a new system to rate hospitals based on health outcomes for patients treated under Medicare. The delay is likely to be just a short-term respite for the industry. Hospital ratings…

Rising to the Challenge of Transparency: Key Next Steps for Healthcare Leaders

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The healthcare delivery world is rapidly becoming more transparent. Efforts by consumers, the government, and private institutions to make price and quality data available are growing – and they will transform how healthcare executives think and operate. Neither a hard-earned reputation nor brand equity purchased with expensive advertising are enough…