It’s a tough time to be a health system CEO.  Rising consumerism, new competition, and payment models designed to keep patients out of acute care are forcing hospital-centric enterprises to rethink their delivery models.  Articles and news feeds rife with stories about hospital closings, layoffs, and the shuttering of underutilized services and facilities serve as constant reminders that delivery models must change for healthcare systems to survive.

Tomorrow’s winners will be organizations that excel in building integrated care delivery ecosystems and lasting consumer relationships based on a differentiated brand promise and superior outcomes.  Unfortunately, the strategies, facilities, organizational capabilities and leadership competencies that served health systems well in the fee-for-service world are rapidly becoming burdens as the industry shifts to value and disease prevention accelerates. The good news is that, even for healthcare systems with over-sized acute care platforms, a roadmap for moving forward exists.  Not only will it position them for long term success, it will help them improve fee-for-service performance to protect margins as they transition to new market-based care delivery models.

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